Although the process can vary depending on the type of transaction, such as whether your application is to purchase a property or to remortgage one already owned, the underlying principles remain constant throughout.
By documenting the process we hope to give you an understanding of the key stages of the mortgage transaction, an insight into the work we aim to do on your behalf and the possible timescales involved.
| Initial Enquiry |
- A preliminary telephone discussion with a mortgage adviser to establish whether we can be of assistance.
- If we can assist, the mortgage adviser will arrange a face-to-face meeting at a time and location suitable to you.
|
Week
1 |
1st Face-to Face
Meeting |
- The independent mortgage adviser will provide information on Cooper Associates Ltd services and will offer advice in the areas you wish to discuss.
- Based on the discussion, and if you subsequently instruct us to act on your behalf, an appropriate action plan will be formulated. Please note that NO business is transacted at this stage.
|
Week
1 |
| Research and Client Presentation |
- Your mortgage adviser will research the whole of the market for the most suitable solution to your individual needs.
- Based on the thorough research carried out, your mortgage adviser will prepare a recommendation bespoke to your circumstances.
|
Week
1 -2 |
| 2nd Face-to Face Meeting |
- Your mortgage adviser will present the recommendation to you.
- If you wish to proceed, your adviser will complete the paperwork. If you decide not to proceed, or equally wish to take further time to consider, this is perfectly acceptable.
|
Week
1 -2 |
| Submission of Application(s) and Reason Why Letters |
- If you’re proceeding with the recommendation, your mortgage adviser will submit your application to the mortgage lender along with any supporting documentation required, such as a payslip.
- Your adviser will write to you detailing and reconfirming the advice and recommendation.
|
Week
1 - 2 |
| Application Tracking Pre Mortgage Offer |
- Cooper Associates Ltd will monitor and track the progress of your application continually, this helping to ensure that a mortgage offer is produced within the required timescales. This is done by our dedicated business processing department.
- Both your adviser and the business processing team will keep you informed at all key stages of the process.
|
Week
2 - 4 |
| Application Tracking Post Mortgage Offer |
- Once a mortgage offer has been obtained, it is the solicitor’s responsibility to complete the transaction (click the following links for guides to the legal process; Buyer's Notes, Seller's Notes). On your behalf, we will communicate with the solicitor regularly to ensure that we are doing everything within our power to help the process.
- Both your mortgage adviser and the business processing team will keep you informed at all key stages of the process.
|
Week
4 + |
| Post Completion and Future Contact |
- On completion of your transaction, and with your permission, we will diarise to review your mortgage when your current deal finishes.
- We will be available to answer any questions/queries that you have indefinitely, this being fundamental to our commitment to building long-lasting personal relationships with our clients.
|
Ongoing |
What to do next
For further information, please contact either our Taunton office (01823 273880) or our Bristol office (01454 629610) to make an appointment with an independent mortgage adviser.
Your home may be repossessed if you do not keep up repayments on your mortgage.
