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Cooper Associates recognised for outstanding service

Cooper Associates has been recognised for its outstanding customer service to its clients by the ESTAS, the largest and longest running award scheme in the UK residential property industry.

The ESTAS determines the best mortgage advisers, estate agents and conveyancers in the UK through research carried out amongst customers, who are asked a series of questions about the service they have received.

This year saw record entries making the competition the toughest yet and one of the biggest surveys in the UK property industry with 36,000 customers completing one of the online questionnaires. Cooper Associates has been shortlisted in the Best Regional Mortgage Adviser category.

Samantha Jackson, Managing Director of Cooper Associates, said:

“We’re absolutely thrilled to have made it on to this year’s ESTAS shortlist. We are passionate about the level of service we deliver to our clients and being shortlisted for the ESTAS once again is proof the hard work the team put in has paid off. We were delighted to win two awards at the ESTAS last year and are keeping our fingers crossed we can repeat the success again this year.”

The winners will be announced at the award ceremony on Friday 20 April at the Grosvenor House Hotel, London, hosted by TV property expert Phil Spencer.

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